Cybercafe management · one system

Run your whole shopfrom three screens.

Secret Shop Platform is the complete operating system for a gaming cafe: a customer-facing kiosk with per-second billing, a staff cashier, and an owner dashboard — plus wallets, tournaments, promotions, and inventory. Self-hosted, no per-seat fees, and built for real cafe floors.

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Per-second billing Self-hosted Diskless kiosk PCs Multi-branch ready Role-based staff
Why owners switch

Built to make you money,
not just manage time.

Every feature is designed to stop revenue leakage, grow customer spend, and cut the manual work of running a cafe.

⏱️

Stop revenue leakage

Per-second, fail-closed billing means every paid minute is accounted for. A PC never runs free when the timer or server glitches.

📈

Loyalty that grows spend

The LevelUp rank ladder rewards regulars: play more, earn EXP, unlock cheaper hourly rates and free-time rewards. Customers grind to stay.

💰

Sell more than time

In-session shop ordering, customer wallets, and online top-ups (PayMongo / QR Ph) turn a PC rental into a full retail counter.

🏪

One backend, many branches

Each branch runs its own stack with a shared cloud registry — the same platform scales from one shop to a franchise.

🧱

No hardware lock-in

Diskless kiosk PCs boot straight into the timer — no per-PC installs, no dongles. Provision a station by MAC address in minutes.

🛡️

Full operator control

Role-based staff permissions, an audit trail of every action, and shift-level analytics keep you in charge of your own shop.

Three screens, one system

The modules

Purpose-built surfaces for every person on the floor — customer, cashier, and owner.

🖥️

Kiosk

Customer · PC timer
  • Live per-second session countdown (flex + promo)
  • Wallet balance with online top-up
  • In-session shop ordering & support requests
  • Lock / resume / session-transfer flows
🧾

Cashier

Staff · live operations
  • Real-time PC grid with lock / end / transfer
  • Order fulfillment & customer creation
  • Wallet top-ups (cash + online)
  • Support inbox & promo activation
📊

Branch Dashboard

Owner · setup & analytics
  • Variant-aware inventory with COGS & profit
  • MAC-based PC registry & approvals
  • Role-based staff management
  • Revenue, sessions & audit analytics
What you get

Everything is included

No add-on modules to buy later. The platform ships complete.

Core platform

  • Kiosk, Cashier & Branch Dashboard apps
  • Self-hosted backend (Convex + PostgreSQL + Redis)
  • Per-second billing & fail-closed timers
  • Wallet + ledger with cash & online top-up
  • Variant-aware inventory & stock-in events

Growth features

  • LevelUp rank ladder (loyalty & rewards)
  • Promotions with time windows
  • Tournaments & team registration
  • Captive portal / Wi-Fi billing
  • Multi-branch sync & cloud registry

Pricing on request

Every shop is a different size. Tell us your number of PCs, branches, and the features you need — we'll send a tailored quote the same day.

License model
One-time
Buy the system outright and run it on your own hardware. No monthly rent, no per-PC fees.
Deployment
Included
Setup, data migration, staff training, and go-live support with every purchase.
Support
Optional
Add a maintenance plan for updates, backups, and priority assistance.
Questions

FAQ

Do I need to buy hardware from you?
No. Secret Shop runs on standard Windows PCs and a single on-premise server. Diskless kiosk stations can boot from the network with no local install. We provide the software and setup guidance.
Is my data safe / private?
Yes. The system is self-hosted — your customer data, wallets, and sales records live on your own server, not on a third-party cloud you don't control.
Can it handle multiple branches?
Yes. Each branch runs its own stack with a shared cloud registry for customer wallets and tournament data, so regulars can play at any of your locations.
Can I try it before buying?
Yes — see the live preview above to click through all three apps with demo data. For a hands-on trial on your own PCs, email us and we'll arrange a pilot.
What support is included?
Every purchase includes deployment and staff training. Optional maintenance plans add updates, backups, and priority support.

Ready to automate your cafe?

Tell us about your shop and we'll send a tailored quote. No obligation, no spam.

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